About LapelPins, Inc
LapelPins, Inc is a family-owned company based in Austin, Texas The founders, William McMurray and Shakil Prasla, set out to offer the highest quality lapel pins in the USA at the best possible prices for our customers.
The company is underpinned by three core beliefs:
1. The customer comes first.
- Whenever you phone up, you’ll get through to a real person, not a machine.
- We’re based here in Austin during office hours.
- We look at email every working day and get back to usually within 24 hours.
- Artwork and quotes normally take 24-72 hours.
- Our graphic artists are leaders in their field, and you have direct access to them when they’re designing your pin, so you can be sure you’ll get the look you want.
- When you place an order, we keep communication lines open and proactive so you always know what’s going on as your lapel pins are being made.
2. We never compromise on quality.
- We go the extra mile to get a you a stunning original design that totally meets your requirements.
- We use the finest materials.
- We inspect at every stage of production. We’re fanatical about being the best.
- Our meticulous approval and inspection systems make sure you get exactly the pin you order.
3. When it comes to choice, the more the better.
- When you have a lot of different options to choose from you’re more likely to get the exact type of pin that you’re looking for.
- Remember that we’re always happy to guide you through the choices and come up with ideas for you.
- We also promise that you can’t buy a comparable pin for less anywhere else on the web, with our money back guarantee.