Frequently Asked Questions
You won’t find any other site that offers better service, better designs or bigger choice, so you can be sure you’ll get exactly the pin you want, delivered on time, with no hidden costs.
- IT’S EASY TO ORDER: We make sure you know what’s going on at every step of the process. We’re always here to answer any questions you might have to make everything go smoothly.
- CUSTOM ARTWORK: Whether you need a 100% accurate rendition of your logo, or want some inspiration and creative ideas, you can rely on our designers. They have years of experience and every one of our pins is a unique design –we never use templates.
- HUGE CHOICE: As lapel pin specialists, we offer all different types of pins from ultra-traditional cloisonné, through to modern screen printed designs covered with a crystal-clear epoxy dome. You can choose all kinds of pin enhancements from crystals and glitter to spinners and sliders, and even blinking pins with a tiny light that flashes on and off. In addition there’s a host of packaging options to choose from, and if you need matching items such as tie pins or key chains we can help.
- GUARANTEED LOW PRICING: There are no hidden charges, as molds, artwork, set up and standard shipping are all free. The price we quote you is the price you pay. In addition, if find the same pins cheaper elsewhere, just let us know and we’ll match the price – we’re that confident that we offer the lowest prices on the web.
- TRUSTED DELIVERY: You can have confidence that your pins will arrive safely and on time, as we always use reliable national carriers like FedEx and UPS, with insurance and tracking included in the price.
The earlier the better. As soon as you start thinking about pins please get in touch. As well as giving you a no-obligation price, we can also give you inspiration and valuable information to make decisions about the design, style and budget of your pins. The more thought you can put into planning your pins the better the end result.
It can seem like a daunting task getting everyone’s agreement. That’s why it’s important to work with a firm like us that specializes in high quality, original design work.
Everything is customized and we don’t use templates, so our experienced designers can provide artwork that keeps everyone happy. We listen carefully to your needs so that we have a good idea of the image your pin needs to project.
We’ll often produce a few different options, and often one of them is the favorite right from the start. If it’s not, we keep on making changes until we get a winner. Then we send you a proof which shows exactly what your pin will look like.
If you don’t need design work, but simply a rendition of your logo, our designers will make sure it’s accurate to the minutest detail. You can rely on our experience and the fact that we’ve produced 35,000 different pin designs in the last ten years.
Yes we can. When time is short, we offer a Quick Pin service. These come in 12 pre-formed metal shapes, which we can overprint with a customized design in just four working days when needed. If your deadline is really tight, we can also arrange for an overnight courier at a small extra charge.
Yes we can. Firstly our price promise guarantee means that you can’t get lower prices anywhere else.
Secondly, when money is tight, we can help you make choices that could save you money without compromising on quality. For example, stock shapes cost less than a cut-out shape, but can look just as good. Making your pin size a little smaller can also reduce the price, and being more flexible in your timings can also help. Talk to us about your constraints and we’ll do our best to help.
Yes. Our standard shipping includes insurance and tracking at no extra cost. Your pins will be delivered using reputable firms like FedEx and UPS.
There is a small additional charge if you need an overnight courier, and we also charge for addresses outside the US.
Each different type of pin has different characteristics and benefits. Here’s a handy summary to help you find the pin that suits your needs best.
|Type of Pin||Benefits||Timescale||Cost|
-Suits bold designs
|Approx 4 weeks||$$$|
|Soft Enamel||-Excellent quality|
-Bright, bold colors
-Huge range of enhancements
|Approx 2 weeks||$|
|Die Struck||-Two tone metal finish|
-Classic, understated look
-Ideal for service pins
|Approx 2 weeks||$|
|Die Cast||-Sculpted appearance|
-Incredibly detailed in 3D
-Choice of metallic finishes
|Approx 3 weeks||$$$|
|Screen Printed||-Contemporary look|
-Ideal for soft graduated colors
-Crystal-clear epoxy dome
|Approx 2 weeks||$|
|Photo Etched||-Top quality metal pins|
-Smooth, flat finish
|Approx 2 weeks||$$|
|Made in the USA||-All types can be specially sourced|
to be 100% USA made
-Perfect for patriotic events
|Approx 4 weeks||$$$|
|Quick Pins||-12 basic shapes|
-Good compromise when time is tight
-Made In The USA
|Less than 1 week||$$|
The more pins you order, the lower the price, so we always recommend ordering a few more pins than you need just to make sure. Our minimum order is 100, and you get a saving when you order 500 or more and another discount when you order 2,000 or more. It’s so much cheaper to order all in one go than having to place a re-order.
If you are a large organization ordering 20,000 or more please get in touch to discuss even larger volume discounts and trade ordering terms.
If you’d like to go ahead, we’ll ask you about the pin you need – who will be wearing it, whether it’s for an event or to sell, what the pin is celebrating or commemorating, the image you want to portray, corporate colors, and anything else relevant.
Then we’ll create a high quality, unique artwork, and send you a proof so you can see exactly what your finished pin will look like, including any extra enhancements you ask for such as spinners, danglers, or glitter.
From those first design options, let us know which one you like and if you have any amends or other feedback. We will also ask for your corporate logo artwork.
When you and your colleagues are completely happy with the design, simply approve the proof. You’ll also need to confirm how you would like us to package your pins, as we offer a range of options from boxes to bags to presentation cases.
We’ll let you know when your pins will be delivered – usually between 4 days and 3 weeks depending on the type of pin you order. Standard shipping is free, but if you need your pins faster, let us know and we can arrange an overnight courier for a small additional cost.
If you have any queries, we’re always happy to take a call on 1-888-746-5013 or you can get in touch us by email at firstname.lastname@example.org.
Every pin is manufactured to the highest quality and we go to extreme lengths to make sure your pins reach you in perfect condition.
Every order is checked over before it goes out and we carry out spot checks giving random samples a detailed inspection by hand to make absolutely sure you’ll be delighted. However, if you have any concerns at all, please call us on 1-888-746-5013 within 7 days. We would far rather have the chance to put things right than to lose you as a customer.
As we’ve been established for over ten years, we’ve earned a reputation as one of the leading pin-makers for design, quality and value.
We’ve made pins for over 1,000 schools, colleges and universities, hospitals, societies, sports teams, municipal programs and blue-chip corporate companies. From Blackbird Clothing and Hacker Stickers to the Rotary Youth Exchange and the Pan African Network, there’s barely a corner of America that’s not worn one of our pins.
You can trust us completely, as no other pin company offers our unique custom designs, service that goes the extra mile, top quality and a Total Satisfaction guarantee.